As a venue we meet the DDA (Disability Discrimination Act). We offer the following facilities to make your stay as comfortable as possible:

  • Ramp at the entrance to the building
  • Voice command in the lift for deaf or visually impaired guests
  • Braille numbers and lettering in the lift for visually impaired guests
  • Designated disabled toilet on the ground floor
  • Designated entrance to the Event Hall on the ground floor
  • Lift access to all floors
  • Ramp allowing wheelchair guests onto the rooftop terrace
  • All conference room doors allow standard width wheelchairs
  • Hearing loop fitted throughout the lower ground floor
  • Hearing loop for the Event Hall 
  • All room and building signs are a colour and at a height that meets DDA guidelines
  • Fire alarm has flashing beacons for hearing impaired or deaf guests

For accommodation guests at 65 Queen's Gate we have all of the above and:

  • Vibrating pillows for deaf / blind guests
  • All accommodation rooms allow standard width wheelchairs
  • Evac chairs – there are 3 in the building
  • 2 specially adapted rooms for disabled guests with walk in shower units and hand rails

If you’d like to discuss our provision for disabled guests in person, please contact us on 0207 590 6909 or


Accessibility - Our commitment


65 Queen's Gate is dedicated to making your site as accessible as possible.


Keyboard navigation


You can use the keyboard to navigate through the site:


The arrow keys on the keyboard will scroll up, down, left and right.

The space bar, if pressed, can make the web page jump from top to bottom.

The tab button can help navigate to different links on the page. When you arrive on the required link, press the return button.

Text size


Our site has been built so that the user can change the size of the text if required.


To increase the text size, hold down CTRL and press + to the required size.

To decrease the text size, hold down CTRL and press - to the required size.

Mac users hold down the CTRL/Apple key and press + or - to adjust your text size.

If you use an older browser like Internet Explorer 6, go to File, Text Size, and select the size you need.

Magnifying the screen


If you use Windows XP you can magnify the size of the screen. Press the Start menu on the Taskbar, then click on All Programs, then Accessories, then Accessibility. Once opened, click on Magnifier and the top of the screen will appear much bigger.




You can adjust the colour in your browser. See the BBC's advice for all browser types.


PDF Documents


To open PDF documents you will need Adobe Reader, which can be downloaded from the Adobe website. Please contact the web team if you still have trouble opening any of our PDF documents.


Useful Links



The British Computer Association of the Blind

The Royal National Institute of the Blind

Microsoft accessibility website

BBC's My Web My Way

Web Content Accessibility